Documents and agreements
Service agreement and application forms. Choose what you need, download the form, fill it out and send it to us.
Service agreement
The terms under which AIRNET LLC provides hosting, servers and domains. Applies to all customers.
Application forms
Find your task and download the appropriate form.
Transfer a service to a new owner
When a domain, server or hosting account needs to be transferred to another person or company.
Domain ownership transfer
The new owner will receive full access to the domain.
Server ownership transfer (VPS/VDS)
The server and its data will move to the new owner’s account.
Hosting account transfer
The hosting account, websites and email will move to the new owner.
Transfer a domain to another registrar
When you want another company to manage your domain.
Domain transfer
An application to transfer a domain from AIRNET to another registrar.
Request a refund
When you want to request a refund for a service.
Change your contact email
When you no longer have access to the email on your account.
Contact email change
An application to change the email used for login and notifications.
How to submit an application
- 1
Download the form
Select the appropriate application above.
- 2
Fill it out and sign
Enter the service and owner details. For companies, add the company stamp and director’s signature.
- 3
Send it to us
Attach a scan to a support ticket. We will reply with the next steps and timing.
Can’t find the document you need?
Contact us — we will help you choose and complete the right form. Support is available 24/7.